Bella Vérité will happily accept returns on unopened merchandise in original packaging within 21 days of receipt. Unfortunately and without exception, we cannot accept returns on used or opened items. The original shipping fee is non-refundable.
When will my order be shipped?
We want you to be able to enjoy your new items as soon as possible, so we do our very best to process and ship most orders the same day. Orders placed on non-business days or national holidays will be shipped the following business day.
How do I track my order?
After your order is placed, we will email you a purchase receipt. Once your order is processed, you will receive another email with your tracking and shipping details. Tracking information may not be available for up to 24 hours after the order has shipped.
What if my item was damaged or defective?
If your item was damaged during shipping, please accept our sincere apologies and email us right away, so we can make it right.
Are there restrictions on sales or promotional offers?
Discount codes cannot be combined with any other promotions. Current promotions can not be applied to previous orders. Sale items are final sale.