Help & FAQ's
We are committed to carrying only 100% natural products with no traces of synthetics. Our brands are safe, free of animal byproducts, sustainable and ethically sourced.
We love Organics, but the term can be controversial and confusing. There are products being labeled as Organic but are not made with 100% Organic ingredients. Even the cleanest brands have been challenged on being labeled certified Organic because there are a considerable amount of beauty ingredients that are not certified by USDA to be considered Organic.
We do however, carry a substantial amount of Organic products. We test and research for the most efficient, clean and pure products on the market.
Bella Vérité will happily accept returns on unopened merchandise in original packaging within 14 days of receipt. Unfortunately and without exception, we cannot accept returns on used or opened items. The original shipping fee is non-refundable.
We want you to be able to enjoy your new items as soon as possible, so we do our very best to process and ship most orders the same day. Orders placed on non-business days or national holidays will be shipped the following business day.
After your order is placed, we will email you a receipt. Once your order is processed, you will receive another email with your tracking number. Tracking information may not be available for up to 24 hours after the order has shipped.
If your item was damaged during shipping, please accept our sincere apologies and email us right away, so we can make it right.
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Mailing Address: 1427 7th St
Santa Monica, CA 90401