Bella Vérité has a 30 day money back guarantee. Unfortunately and without exception, the original shipping fee is non-refundable.
To process a return, please follow the steps below:
To process a return or exchange, please email us at firstname.lastname@example.org to receive a Return Authorization Form. Be sure to include your email, invoice number and reason for your return. Feedback is always valued and much appreciated.
We will process your return request via email, which will include a shipping label.
Print and attach the return label to your original shipping box. Please make sure all items are properly protected and well packed as some of our products are very fragile.
We like to be kind to the earth where we can. Please include all product(s) you wish to return or exchange in original packaging and completed return and/or exchange form.
Seal your package and away it goes! Once we receive your package, we will promptly issue a refund for the items minus shipping cost and applied discounts. Your refund will be credited to your original payment method used to make purchase. Please allow 10 business days for your refund to be credited. You will be notified via email when your return package is received and your refund has been processed.